Restore Service Management from Customer Service Hub

If you are unable to see Service Management from Customer Service Hub.

Please follow the below mitigation steps to restore Service Management from Customer Service Hub.

1) Go to Advanced Settings then customizations

2) Customize the system 

3) Click Client Extensions

4) Select Customer Service Hub

5) Click solution layers

6) Remove the active layer ( Active -> 3 dots -> Remove active customizations )

7) Publish all customization

Please wait for few minutes for the changes to reflect and ‘Service management’ should appear.